Tailored systems, tangible results.
Client: Executive Recruitment Firm
The Challenge:
The CEO wanted to improve engagement and visibility across social media channels while reducing reliance on outsourced management. They needed an effective solution that integrated AI while keeping human oversight in the loop.
What We Built:
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Content Strategy: The system pulls current insights relevant to their industry from trusted sources.
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Content Creation: We trained AI to craft engaging content from those insights tailored to their audience.
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Automated Posting: We scheduled posts to all platforms to ensure consistent visibility across all channels.
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Human Approval: A feedback and approval system keeps them in control at all times, ensuring that every post maintains authenticity and aligns with their brand voice.
The Impact:
Since launching the tool:
📈 Engagement has increased by 283%.
🏆 They've become one of the top five firms in LinkedIn search results for their industry.
💲They're saving $1,500 a month on outsourced social media management.
Want something similar? Whether you’re a solo consultant or a full marketing team, we can help automate your content production and maintain brand visibility without the daily grind.
Client: Executive Recruitment Firm
The Challenge:
The CEO wanted to improve engagement and visibility across social media channels while reducing reliance on outsourced management. They needed an effective solution that integrated AI while keeping human oversight in the loop.
What We Built:
-
Content Strategy: The system pulls current insights relevant to their industry from trusted sources.
-
Content Creation: We trained AI to craft engaging content from those insights tailored to their audience.
-
Automated Posting: We scheduled posts to all platforms to ensure consistent visibility across all channels.
-
Human Approval: A feedback and approval system keeps them in control at all times, ensuring that every post maintains authenticity and aligns with their brand voice.
The Impact:
Since launching the tool:
📈 Engagement has increased by 283%.🏆 They've become one of the top five firms in LinkedIn search results for their industry.
💲They're saving $1,500 a month on outsourced social media management.
Want something similar? Whether you’re a solo consultant or a full marketing team, we can help automate your content production and maintain brand visibility without the daily grind.
Client: Consumer Tech Firm
The Challenge:
The client faced two significant pain points:
- Overwhelmed Support Team: Their customer support staff was constantly responding to repetitive queries, sifting through FAQs, and relying on inconsistent documentation, leading to inefficiencies.
- Lack of Data Analysis: They struggled to analyse customer feedback across support tickets, emails, and reviews. The process of gathering insights into customer sentiment took hours of manual effort.
What they needed was a solution that could provide immediate support to customers and deliver actionable insights to leadership in real time.
What We Built:
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AI Chatbot for Customer Support: Connected to a comprehensive vector database comprising the company’s knowledge base, previous support history, FAQs, and all customer reviews. Utilises natural language understanding to respond instantly to customer queries, escalate complex cases with full context, and improve accuracy over time through ongoing feedback and interaction patterns.
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AI-Powered Internal Insights Engine: Enables leadership to ask natural language questions, such as “What are the most common complaints this month?” and analyses support logs, reviews, and interactions to produce clear summaries and insights without the need for spreadsheets or manual analysis.
The Impact:
Since the launch of the assistant:
🤖 The assistant resolves up to 70% of incoming customer queries automatically.
📉 Support team workload has been reduced by over 60%.
📊 Leadership now has instant visibility into customer trends and satisfaction, facilitating smarter, faster decision-making.
Want something similar? Whether you’re scaling fast or just overwhelmed with support tickets, we can help you build a smart assistant that answers your customers and provides insights to fuel your growth.
The client faced two significant pain points:
- Overwhelmed Support Team: Their customer support staff was constantly responding to repetitive queries, sifting through FAQs, and relying on inconsistent documentation, leading to inefficiencies.
- Lack of Data Analysis: They struggled to analyse customer feedback across support tickets, emails, and reviews. The process of gathering insights into customer sentiment took hours of manual effort.
What We Built:
-
AI Chatbot for Customer Support: Connected to a comprehensive vector database comprising the company’s knowledge base, previous support history, FAQs, and all customer reviews. Utilises natural language understanding to respond instantly to customer queries, escalate complex cases with full context, and improve accuracy over time through ongoing feedback and interaction patterns.
-
AI-Powered Internal Insights Engine: Enables leadership to ask natural language questions, such as “What are the most common complaints this month?” and analyses support logs, reviews, and interactions to produce clear summaries and insights without the need for spreadsheets or manual analysis.
The Impact:
Since the launch of the assistant:
🤖 The assistant resolves up to 70% of incoming customer queries automatically.📉 Support team workload has been reduced by over 60%.
Want something similar? Whether you’re scaling fast or just overwhelmed with support tickets, we can help you build a smart assistant that answers your customers and provides insights to fuel your growth.
Client: Creative Agency
The Challenge:
The client approached us with a vision for an intelligent, hands-off assistant capable of handling day-to-day administrative tasks that were draining their time. They were juggling multiple responsibilities, including emails, document processing, CRM notes, business development outreach and wanted to be able to handle the workload without extra overheads.
What We Built:
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Calendar Management: Automatically creates, updates, and deletes calendar events, syncing seamlessly with the client’s Google Calendar and suggesting available times.
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Email Management: Sends emails, summarises unread messages, and automatically flags urgent ones as they arrive.
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CRM Logging: Logs client notes and updates efficiently in CRM databases.
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Contact Enrichment: Finds and enriches contact information for user-defined targets using Apollo, constructing personalised outreach emails.
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Document Formatting: Formats and summarises any PDF document into the company’s style.
The Impact:
The client now has an AI assistant seamlessly connected to their internal systems and trained according to their processes, acting like their own personal assistant behind the scenes. The assistant saves them hours each week; tasks that previously required constant attention are now completed automatically, allowing the client to focus on higher-value activities such as building relationships and closing deals.
Want something similar? If you’re drowning in admin or struggling to keep on top of operations, we can build a bespoke system tailored to your business processes.
Client: Creative Agency
The Challenge:
The client approached us with a vision for an intelligent, hands-off assistant capable of handling day-to-day administrative tasks that were draining their time. They were juggling multiple responsibilities, including emails, document processing, CRM notes, business development outreach and wanted to be able to handle the workload without extra overheads.
What We Built:
-
Calendar Management: Automatically creates, updates, and deletes calendar events, syncing seamlessly with the client’s Google Calendar and suggesting available times.
-
Email Management: Sends emails, summarises unread messages, and automatically flags urgent ones as they arrive.
-
CRM Logging: Logs client notes and updates efficiently in CRM databases.
-
Contact Enrichment: Finds and enriches contact information for user-defined targets using Apollo, constructing personalised outreach emails.
-
Document Formatting: Formats and summarises any PDF document into the company’s style.
The Impact:
The client now has an AI assistant seamlessly connected to their internal systems and trained according to their processes, acting like their own personal assistant behind the scenes. The assistant saves them hours each week; tasks that previously required constant attention are now completed automatically, allowing the client to focus on higher-value activities such as building relationships and closing deals.
Want something similar? If you’re drowning in admin or struggling to keep on top of operations, we can build a bespoke system tailored to your business processes.
Client: B2B Retail Supplier
The Challenge:
The client identified a dip in sales at two of their key locations. They recognised that there were ample opportunities available, including past customers, recent enquiries, and nearby businesses. However, their sales team lacked the time and tools to follow up effectively at scale.
They approached us with a straightforward goal: to increase foot traffic and drive revenue without adding pressure on the sales team.
What We Built:
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Past Customer Reactivation: We enriched a database of previous customers using third-party tools, segmented and prioritised them based on value and history. Outreach was launched via SMS and email, with developed logic to auto-log responses and notify the sales team in real time when someone engaged.
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New Customer Discovery & Outreach: We scraped and imported leads from platforms such as Google Maps, Yelp, and Houzz, then enriched and cleansed the data for outreach readiness. Automated outbound messaging was implemented across SMS, email, and LinkedIn, with follow-up logic and contact routing to ensure all replies, regardless of channel, were directed to the sales team for appointment bookings or continued conversations.
The Impact:
Within weeks, the sales team re-engaged dozens of past clients and established a steady stream of new leads in their pipeline - all without lifting a finger. Every reply was routed directly to their team in real time, ensuring that no opportunities were lost.
The result? Increased foot traffic, expedited conversations, and significantly less manual work.
Want something similar? If you have leads gathering dust or local outreach that never gets done, we can build a system that automates it for you - quietly, reliably, and at scale.
Client: B2B Retail Supplier
The Challenge:
The client identified a dip in sales at two of their key locations. They recognised that there were ample opportunities available, including past customers, recent enquiries, and nearby businesses. However, their sales team lacked the time and tools to follow up effectively at scale.
They approached us with a straightforward goal: to increase foot traffic and drive revenue without adding pressure on the sales team.
What We Built:
-
Past Customer Reactivation: We enriched a database of previous customers using third-party tools, segmented and prioritised them based on value and history. Outreach was launched via SMS and email, with developed logic to auto-log responses and notify the sales team in real time when someone engaged.
-
New Customer Discovery & Outreach: We scraped and imported leads from platforms such as Google Maps, Yelp, and Houzz, then enriched and cleansed the data for outreach readiness. Automated outbound messaging was implemented across SMS, email, and LinkedIn, with follow-up logic and contact routing to ensure all replies, regardless of channel, were directed to the sales team for appointment bookings or continued conversations.
The Impact:
Within weeks, the sales team re-engaged dozens of past clients and established a steady stream of new leads in their pipeline - all without lifting a finger. Every reply was routed directly to their team in real time, ensuring that no opportunities were lost.
The result? Increased foot traffic, expedited conversations, and significantly less manual work.
Want something similar? If you have leads gathering dust or local outreach that never gets done, we can build a system that automates it for you - quietly, reliably, and at scale.